Obaida Anan is efficient, organized and adept at managing communications, scheduling appointments, and ensuring smooth office operations. Known for excellent interpersonal skills, attention to detail, and the ability to handle multiple tasks with professionalism and ease.”
Bachelor of Arts: Interior Design, Queen Arwa University, Jeddah
CERTIFICATIONS AND AFFILIATIONS
Diploma: Kitchens Designs and Kitchen Draw Modeling, Decor Arabia, Jeddah, Mecca Region
House Spa. Jeddah, Saudi Arabia Customer service representative | 04/2022 – 04/2024
- Promptly respond to inquiries and requests from prospective customers
- Collaborated and exceed team goals through effective client’s satisfaction rates
- Handled escalated calls efficiently finding satisfactory resolutions for both customers and the company alike
- Investigated and resolved customer inquiries and complaints quickly
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
- Provided primary customers support to internal and external customers
- Responded to customer requests for product, service and company information
- Monitored cash drawer in multiple checkout stations and maintained adequate cash supply
- Created and maintained detailed database to develop promotional sales.
